Development of a Managerial Approach for a New IT Organisation Design Framework (ITODF) Based on Digitisation Trends.
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Discipline/sAdministración y Dirección de Empresas
Abstract Business organisations are currently at a tipping point. Disruptive technologies like Artificial Intelligence, Blockchain and others transforms many industries in the ways they work. Lines between business and technology blur. Researchers have acknowledged that this is the time in which the IT organisation needs to re-strategize itself. In this dissertation, the author provides a structured derivation of an IT organisation design framework. He illustrates how the IT organisation needs to be designed in the digital age to be successful. The research results are derived through a qualitative exploratory study and a quantitative confirmatory study. The findings show that the detailed design of six dimensions is critical for the successful IT organisation design: Strategy, Structure, Information, Governance, Processes and Sourcing. Additionally, the dissertation outlines important implications for practitioners along five guiding principles. These guiding principles explain how...