Safety attributes in primary care: understanding the needs of patients, health professionals, and managers
StatisticsView Usage Statistics
MetadataShow full item record
Author/sFreire de Vasconcelos, Patricia; Aires de Freitas, Consuelo Helena; Bessa Jorge, Maria Salete; Fontenele Lima de Carvalho, Rhanna Emanuela; Carvalho de Sousa Freire, Vanessa Emille; [et al.]
Primary health care
Objectives: The aims of this study were (1) to identify attributes for patient safety at a primary healthcare level and (2) to analyze conceptions of patients, professionals, and managers about how these attributes are being addressed. Study design: This was a qualitative study. Methods: Participants were recruited from three primary care settings in Brazil. A total of 37 subjects (four physicians, three nurses, three dentists, three managers, five community assistants, and 19 patients) participated on interviews about their perceptions of safety attributes at the primary care settings involved in the study. Some of these participants attended a focus group meeting. A thematic categorical analysis was carried out to interpret the interviews. Results: The main attributes for patient safety were valued by the participants. However, barriers such as discontinuity of care, interruptions during consultations, breakdowns in the communication, and ineffective teamwork were reported as freque...