How Did the Pandemic Affect Communication in Clinical Settings? A Qualitative Study with Critical and Emergency Care Nurses20
Ficheros
Compartir
Estadísticas
Ver Estadísticas de usoMetadatos
Mostrar el registro completo del ítemAutor/es
Díaz Agea, José Luis; Orcajada Muñoz, Irene; Leal Costa, César; Adánez Martínez, María Gracia; De Souza Oliveira, Adriana Catarina; [et al.]Fecha
2022-02-15Disciplina/s
EnfermeríaMateria/s
COVID-19Critical and emergency care
Qualitative research
Health communication
Resumen
Abstract: The objective of the present study was to determine the subjective impact of the pandemic
due to COVID-19 on communication, as perceived by nurses working at emergency services and
Intensive Care Units at various hospitals in the Region of Murcia (Spain). A qualitative study was
conducted based on the content analysis of 12 semi-structured individual interviews. The
participant recruitment process was performed through a snowball sampling technique. Four main
dimensions, eleven categories, and two sub-categories were obtained: (1) communication
(communicative expressions, both verbal and non-verbal-, and limitations); (2) emotional aspects
(positive, negative); (3) overload (first wave, second wave, and third wave); and (4) relationships
(health professionals–patients, healthcare professionals, patients–family, and family–health
professionals). The main findings of the study show that communication was slightly affected
during the pandemic, especially the non-verbal...